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Stratwell Consulting Logo
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SaaS Founder Stopped Hiring Wrong People

Manufacturing image

SaaS Founder Stopped Hiring Wrong People

Manufacturing image

SaaS Founder Stopped Hiring Wrong People

Service:

Recruitment Intelligence & Role Alignment | RIRA

Client:

Culture & Hiring Alignment

Duration:

45 days

Date:

Feb 5, 2025

“Finally, hiring feels predictable.”

Sofia Nguyen

COO, FlowHub SaaS

“Finally, hiring feels predictable.”

Sofia Nguyen

COO, FlowHub SaaS

“Finally, hiring feels predictable.”

Sofia Nguyen

COO, FlowHub SaaS

The Challenge

The Challenge

The Challenge

Culture Fracture at Scale

  • After doubling headcount from 40 to 85 in four months, the company’s culture collapsed under speed.

  • High performers left, internal communication broke, and teams formed silos.

  • Founders realized they had hired for skills, not behavioral compatibility.

  • The cost of misalignment was enormous: delays, burnout, and a toxic “we vs. they” divide between departments.

Our Approach

Our Approach

Our Approach

Engineering Predictable Culture

1. Behavioral Audit & Team Scan

  • Ran RIRA diagnostics for all 22 core employees.

  • Identified archetype imbalances—too many “Explorers,” not enough “Operators.”

  • Highlighted leadership blind spots that amplified chaos during growth.

2. Recruitment Fit Modeling

  • Created a Behavioral Fit Matrix for future hires.

  • Mapped role archetypes to ensure synergy (e.g., Visionary × Integrator pairs).

  • Embedded alignment data into interview scorecards and onboarding processes.

3. Cultural Reintegration

  • Conducted team alignment sessions using RIRA “Behavior Mirrors.”

  • Trained managers to recognize early friction patterns and adapt coaching style.

  • Built a 90-day onboarding ritual to reinforce shared identity and values.

The Results

The Results

The Results

Predictable Retention

• Employee churn: reduced by 41% within 45 days.

• Manager satisfaction: +37% improvement.

• Cross-team collaboration: improved by 28%.

• Onboarding completion time cut from 6 weeks to 3.


Testimonial

Testimonial

Testimonial

“We always said we were hiring for culture, but we didn’t know what culture meant in measurable terms. RIRA made it visible — it decoded who thrives here and who burns out. The audit gave us a structured system for talent decisions, not just gut feeling. It completely reshaped how we build teams.”


Sofia Nguyen

COO, FlowHub SaaS

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Hire for Compatibility, Not Just Skill

Use behavioral intelligence to predict fit, prevent friction, and build a culture that scales without losing its soul.

Manufacturing Image

Hire for Compatibility, Not Just Skill

Use behavioral intelligence to predict fit, prevent friction, and build a culture that scales without losing its soul.

Manufacturing Image

Hire for Compatibility, Not Just Skill

Use behavioral intelligence to predict fit, prevent friction, and build a culture that scales without losing its soul.